CSafe Active Shipping Solutions
Highly reliable and flexible solutions built to meet your global cold chain needs
CSafe’s globally available bulk air cargo solutions can help you optimize your cold chain spend to get the greatest return for your shipping investments while ensuring every dose arrives safely and at full efficacy.
Best overall value and competitive pricing
- Our high-performance active shipping solutions are reliable and provide cost-effective options to meet your needs.
- Our large and growing global service center network allows you to optimize your shipping programs.
One-way leasing for extra flexibility
- With locations all over the world, we are able to offer one-way leases so you don't have to manage the return logistics or worry about warehouse space.
99.9% reliability year on year thanks to our Preventive Maintenance Rebuild (PMR) Program
- Pre-and post-shipment inspection.
- Annual validation testing and scheduled maintenance.
- Preventive maintenance rebuild every three years.
99.85% on-time availability even with short notice
- Our proprietary artificial intelligence demand forecasting system predicts when and where containers will be needed weeks in advance so we can be ready when you are.
- Customers may see reduced lease prices and fees with creative container movement.
- Long-term lease customers can look for recommendations to optimize their internal logistics.
24/7/365 customer support via phone, email, and live chat
- Contacting CSafe has never been easier. Log a ticket, ask a question or join a live chat online with customer support, all from within the CSafe Connect customer portal.
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While your shipments go around the world, CSafe is with you around the clock.
CSafe Connect
CSafe offers real-time shipment visibility for active and passive products through the CSafe Connect platform. With integrated tracking devices, customers and CSafe support staff will have 24/7 access to request and manage leases and monitor shipments through our user-friendly cloud-based platform and intervene to preserve a payload when needed.
Customer Service Support
CSafe provides customers with online and phone-based support 24 hours a day. With support team members at locations around the globe, your online requests, emails and calls will be answered timely and resolved as quickly as possible. Our customer support system automatically generates tickets that can be routed and tracked to maximize efficiency. Additionally, we employ predictive analytics for our workforce management to reduce customer wait times.
Preventive Maintenance Rebuild (PMR) Program
Before and after every lease of our active and passive solutions, CSafe completes a standard visual inspection and cleaning, functional testing, and refrigeration system testing to ensure optimum container performance and reliability.
All leased containers in our fleet also undergo annual system temperature validation testing. All containers must pass these stringent maintenance and validation tests before being released back into service.
In addition, every three years, as part of our Preventive Maintenance Rebuild (PMR) program, CSafe disassembles active containers to complete a detailed visual inspection, test all major systems & components, and replace batteries and any required components.